Happy Birthday Bath Balm
- Orders will not ship until payment clears.
- Most orders placed by 2pm CST Monday through Friday will ship the same day. However, please allow one to two business days for orders to ship.
- Most orders placed after 2pm CST Monday through Thursday will ship the next business day. Orders placed after 2pm CST on Fridays and orders placed on Saturdays and Sundays will usually ship the following business day.
- Local orders will not be shipped. They will be available for local pickup or delivery. If you need your order delivered, please specify where in your order notes.
- Business days are Monday through Friday. We do not ship on Saturdays, Sundays, or federal holidays.
- Tracking information will be available on your account page. Please email us at email@example.com if you cannot find your tracking information.
- We ship all orders USPS. Your order should reach you in two to four business days. We cannot guarantee an order's arrival by a specific day. If you are needing your order by a certain day, contact us about paying for Express Mail delivery. We will get you a quote based on your location.
- We are not responsible for orders lost in transit. We will do everything within our power to help locate packages, but cannot be held responsible. If you would like to add insurance to your order, please contact us or upgrade to Priority shipping.
- We ship orders to the 'Shipping Address' you provide at checkout. Please check that this address is correct. We cannot be held responsible for incorrect shipping addresses provided by the customer. We do not offer refunds for orders that are cancelled due to incorrect shipping address. These orders will be issued store credit less a $5 shipping fee. This applies to all orders.
- Return deadlines are firm unless there was a mistake on our part. If we were given the wrong address, you will be held to the original shipping date. If the mistake was our fault, we will move the return deadline based on the new shipping date.
How do I return an item?
If you receive your order and aren't head over heels for it, you do have the opportunity to return the items you purchased.
- Items that are unworn, unaltered (i.e. no changes which means hanger straps must be intact), and unwashed. They must be free of all makeup and deodorant stains and free of any scent/frangrance. The original tag must still be attached.
- Items must be received within 14 days of shipment date.
Apricot oil, vanilla essential oil, bath confetti. Candle inside.